Privacy Policy

MindScape Precision is a holistic wellness retreat in Cozumel, Mexico. Our address is Ave. Rafael E. Melgar 29, San Miguel de Cozumel, Quintana Roo 77600, Mexico. We are the people responsible for the information collected through this website, and you can reach us any time at info@mindscaperetreat.com.

This policy covers this website. It explains what we gather, why we gather it, and what you can ask us to do with it.

Only what you submit through our contact form: your name, your email address, your phone number if you choose to include it, the program or therapy you are curious about, and whatever you write in the message field. There is nothing hidden, and no tracking pixel quietly filling in the rest.

Like every website, ours also produces server logs. Those records include IP addresses, browser type and the time of each request. We keep them to run the site and to prevent abuse such as spam and automated attacks, and for nothing else.

We use what you send us to respond to your inquiry and to coordinate a consultation with our admissions team. That is the entire list.

We do not sell your information. We do not rent it, trade it, or hand it to advertisers or data brokers. We do not add you to a marketing list because you asked us a question.

We do not run advertising cookies, retargeting pixels or third-party ad networks on this site. The only storage we use is the essential technical kind that lets pages load and work the way they should.

Your message goes to two places: our own admissions and care team, who read it and reply, and the email and hosting providers we rely on to deliver and store it. Those providers process the information on our behalf, under contract, and only for that purpose.

Beyond that, we share nothing, except where the law obliges us to.

We keep your inquiry for as long as we need it to respond to you properly, and afterwards for legitimate record-keeping. If you would rather we removed it sooner, email info@mindscaperetreat.com and we will.

You can ask us what information we hold about you, ask us to correct anything that is wrong, or ask us to delete it entirely. Write to info@mindscaperetreat.com and tell us which one you want. We will confirm your request, and we may need to verify who you are first, which protects you as much as it protects us.

Everything on this website is general information about our retreat and the therapies we offer. It is not medical advice, and reading it does not create a clinician and patient relationship. Nothing here is a substitute for talking with a qualified professional about your own situation.

If you are facing a medical emergency or a crisis, contact your local emergency services immediately. This website is not the right place to look for urgent help.

Questions about this policy, corrections, or deletion requests all go to the same place: info@mindscaperetreat.com. A person reads them.

If we update this policy, we will change the effective date at the top of this page.